ChronosHQ

ChronosHQ Support

Having trouble with the app? Contact your supervisor or email admin@raudhahcapitalgroup.my.

Common questions

Forgot your password?

Ask your supervisor or an admin to reset it. You will get a temporary password, and the app will ask you to set a new one when you log in.

New phone, or lost your phone?

Only one official phone can clock in for you. Ask your supervisor or an admin to reset your password, then log in on the new phone with the temporary password. That phone becomes your official phone. Other phones can still log in to view your information. If you reinstall the app on Android, you will also need a password reset.

Clock In not working?

Turn on location (GPS) and make sure you are at your branch. If it still fails, tell your supervisor so your record can be corrected.

Not getting notifications?

Allow notifications for ChronosHQ and turn off battery saving for the app, especially on Xiaomi, Redmi, Oppo, Realme and Vivo phones.

Want your data deleted?

See Your rights and deleting your data in our privacy policy.

Contact

Email admin@raudhahcapitalgroup.my. For questions about your shifts or leave, ask your supervisor first.